Privacy Policy
This Privacy Policy explains how Lymphatic Drainage Massage Dubai collects, uses, stores, and protects personal information provided by clients and visitors when using our website or booking our services.
By using our website or contacting us to book a session, you agree to the practices described in this policy.
Who We Are
Lymphatic Drainage Massage Dubai is a mobile lymphatic drainage massage service operating across Dubai, UAE. We provide in-home and hotel-based Manual Lymphatic Drainage sessions delivered by DHA-licensed therapists.
Information We Collect
Information you provide directly When you contact us via WhatsApp, email, or the booking form on our website, you may provide your full name, WhatsApp number or contact phone number, email address, Dubai location for the home or hotel visit, and information about your health condition, recovery stage, or surgical history relevant to your treatment.
Health information
Because we provide a health-related wellness service, we may collect information about your physical condition, surgical history, recovery stage, and relevant medical background. This information is collected solely for the purpose of assessing treatment suitability and planning your session appropriately.
Website usage information
Our website may collect standard technical data including IP address, browser type, pages visited, and session duration through cookies and analytics tools. This information is used to understand how our website is used and to improve its performance.
How We Use Your Information
We use the information we collect to assess your suitability for lymphatic drainage massage, plan and deliver your treatment session, confirm bookings and communicate session details, provide aftercare guidance following your session, respond to enquiries, and improve our website and service based on usage patterns.
We do not use your personal information for automated decision-making or profiling.
Health Information
Information about your health condition, surgical history, and recovery stage is sensitive personal data. We collect this information only where it is necessary for the safe and appropriate delivery of your treatment. This information is used only by the therapist assigned to your session, is not shared with third parties without your explicit consent, is not used for marketing purposes, and is stored securely.
How We Share Your Information
We do not sell, rent, or trade your personal information to any third party. Your information may be shared with the therapist assigned to your session for treatment planning, with service providers who support our website operations under appropriate data protection agreements, and where required by UAE law or regulatory authority.
Data Retention
We retain client information for as long as necessary to deliver our service and comply with applicable UAE regulatory requirements. You may request deletion of your personal information at any time by contacting us via email.
Cookies
Our website uses cookies to support basic functionality and to collect anonymous usage data. You can control cookie settings through your browser.
Your Rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, and withdraw consent for data processing where consent is the basis for processing.
To exercise any of these rights, contact us at info@lymphaticdrainagemassagedubai.com.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last updated.